Accident and crash damage assessed properly, documented for your insurer and repaired by caravan and motorhome specialists in Sandgate.
Whether your caravan has been struck, sideswiped, jackknifed, reversed into an obstacle or damaged while being towed, AllBrand can assess the visible and hidden damage and explain the next step.
A collision can transfer force well beyond the first visible dent or crack. Damage may extend into the framing, floor, roof, chassis attachments, suspension, wiring, plumbing, cabinetry or neighbouring panels.
A door that no longer closes correctly, a new gap around a window, a change in towing behaviour or a crack appearing away from the impact point may indicate movement elsewhere in the structure.
Our assessment considers the point of impact, adjoining components and the systems behind the damaged area. Where dismantling or testing is required to identify concealed damage, we document the findings and explain what needs to happen next.
Do not tow a caravan or motorhome if the accident may have affected its wheels, tyres, suspension, brakes, coupling, drawbar, chassis, lighting or structural integrity.
Contact your insurer or roadside-assistance provider and explain where the vehicle is located. They can advise on recovery or transport arrangements under your policy.
Photos are useful for initial triage, but they cannot confirm that a damaged caravan is roadworthy. Safety should come before convenience.
Damaged wall panels, rear mouldings, corner sections, lights, windows, doors, storage compartments and internal cabinetry.
Damage caused by jackknifing, reversing incidents, tow-vehicle contact or impact around the front boot, drawbar and coupling area.
Damage from low structures, trees, branches, awnings, road debris or a rollover event affecting the roof and upper edges.
Cracks, holes, delamination, crushed core, torn cladding, damaged moulded panels and related paint or refinishing work.
Impact affecting wheels, tyres, axles, brakes, bearings, suspension, stabilisers, tanks, steps and other underbody components.
Damaged awnings, hatches, vents, windows, entry doors, access doors, seals, lights and external accessories.
Tell your insurer what happened and obtain a claim number. Ask whether you have a choice of repairer and what towing or recovery arrangements apply.
Provide the claim number, caravan or motorhome details, the accident circumstances and photographs from several angles.
We inspect the damage, document relevant findings and prepare the proposed repair scope for the insurer or assessor.
After authorisation, our team completes the approved repairs and relevant checks before arranging collection.
Do not place yourself in danger to obtain photographs. Follow emergency-service, insurer and roadside-assistance instructions.
Clear information helps our team triage the enquiry and determine whether a workshop inspection, further testing or other arrangements may be required.
AllBrand is part of McArthur Industries, serving the Brisbane community since 1973.
Our Sandgate workshop can accommodate a wide range of recreational vehicles, subject to size and construction.
We look beyond the first visible mark to identify related structural, mechanical, electrical and water-entry concerns.
Our team regularly works with major insurers on eligible caravan and motorhome claims.
Related fibreglass repairs, suspension repairs and water-damage repairs can be coordinated where needed.
We explain what information is needed, what has been identified and when insurer approval is required.
Only if it has been confirmed safe to tow. Damage to tyres, wheels, suspension, brakes, coupling, drawbar, chassis, lighting or the body can make towing unsafe. Contact your insurer or roadside-assistance provider if you are uncertain.
A claim number is helpful and is normally required for an insurance repair assessment. You may still contact us for general guidance about the information needed.
Yes. We assess eligible accident damage on caravans and motorhomes, subject to the vehicle’s size, construction and workshop capability.
Yes. Even a relatively small impact can affect framing, seals, cabinetry, wiring, plumbing or adjoining panels. Misaligned openings, new cracks and water entry can be signs of movement beyond the visible mark.
Yes. Repair options may include fibreglass rebuilding, panel repair or replacement, structural work, preparation, painting and colour matching.
Related hidden damage is documented. The insurer may need to review and approve a supplementary repair before additional work proceeds.
Timing depends on assessment, insurer approval, parts availability, repair complexity, hidden damage and workshop scheduling. A clearer timeframe can be provided once the approved scope is known.
Transport arrangements depend on the location, vehicle condition, insurer and available recovery providers. Tell us where the caravan is located, but do not assume collection is included until arrangements are confirmed.
Yes, where suitable. Upgrades are quoted separately and require your approval because they are not part of the insurer-funded repair scope.
Learn more about caravan collision damage, side and rear repairs and how insurance repair claims generally work.
