Should I contact my insurer before calling AllBrand?
Ideally, yes. Your insurer can explain the claim process and provide a claim number. If you are unsure or have not contacted them yet, you can still call us and we will explain the usual next steps.
Do I need a claim number before contacting you?
No. A claim number helps once the assessment process begins, but it is not a requirement for asking us an initial question.
Is fibreglass damage always covered by insurance?
No. Coverage depends on the cause, policy and insurer’s decision. Sudden accidental, hail or storm damage may be treated differently from wear, deterioration, maintenance issues or pre-existing damage.
Can you repair motorhome fibreglass damage?
Yes, subject to the vehicle’s size, construction, damage and workshop capability. Contact us with the motorhome details and photographs if available.
Can holes and cracks in fibreglass be repaired?
Often, yes. The repair method depends on the cause, position and whether the laminate, core or supporting structure has also been affected.
Will the repair be colour matched?
Colour matching and refinishing are available when included in the approved repair scope. Age, fading, graphics and previous work may influence the approach.
What if water damage is found behind the panel?
We document the additional findings. Your insurer may need to assess and authorise supplementary work before those repairs proceed.
How long will the repair take?
Timeframes vary with insurer approval, damage extent, repair access, curing and refinishing requirements, parts availability and workshop scheduling.